To qualify for free shipping the order must be $125+ for USA / Domestic orders. This means after any and all discounts are applied and before taxes. Thank you for all your support. CC Team

<p>To qualify for free shipping the order must be $125+ for USA / Domestic orders.</p><p><br></p><p>This means after any and all discounts are applied and before taxes.</p><p><br></p><p>Thank you for all your support</p><p>CC Team</p>

Free Shipping

<h3 id="where-do-you-ship--how-fast"><strong>Where do you ship &amp; how fast?</strong></h3><p>We ship orders Worldwide. If you don&apos;t see your country as an option at checkout let us know and we can help.</p><div style="caret-color: rgb(32, 33, 36); color: rgb(32, 33, 36); font-family: arial, sans-serif;"><div data-md="135" style="clear: none;"><div data-hveid="CDkQAA"><div style="overflow: hidden; position: relative; padding-top: 0px; padding-bottom: 20px;"><table style="table-layout: fixed; width: 652px;"><thead><tr style="border-bottom-width: 1px; border-bottom-style: solid; border-bottom-color: rgb(218, 220, 224);"><th style="overflow-wrap: break-word; height: 26px; padding: 8px 10px 8px 0px; font-weight: bolder; text-align: left; vertical-align: top;">Service</th><th style="overflow-wrap: break-word; height: 26px; padding: 8px 10px; font-weight: bolder; text-align: left; vertical-align: top;">Shipping Time</th><th style="overflow-wrap: break-word; height: 26px; padding: 8px 10px; font-weight: bolder; text-align: left; vertical-align: top;">Speed Of Delivery / Weight</th></tr></thead><tbody><tr style="border-bottom-width: 1px; border-bottom-style: solid; border-bottom-color: rgb(218, 220, 224);"><td style="overflow-wrap: break-word; height: 26px; padding: 8px 10px 8px 0px;">First Class Domestic</td><td style="overflow-wrap: break-word; height: 26px; padding: 8px 10px;"><strong>2&#x2013;5 Business Days</strong></td><td style="overflow-wrap: break-word; height: 26px; padding: 8px 10px;">Standard <span id="isPasted" style="caret-color: rgb(32, 33, 36); color: rgb(32, 33, 36); font-family: arial, sans-serif;">( under 16 Ounces )</span></td></tr><tr style="border-bottom-width: 1px; border-bottom-style: solid; border-bottom-color: rgb(218, 220, 224);"><td style="overflow-wrap: break-word; height: 26px; padding: 8px 10px 8px 0px;">Priority Mail Domestic&#xA0;</td><td style="overflow-wrap: break-word; height: 26px; padding: 8px 10px;"><strong>1-4 Business Days</strong></td><td style="overflow-wrap: break-word; height: 26px; padding: 8px 10px;">Fast ( Over 16 Ounces )</td></tr><tr style="border-bottom-width: 1px; border-bottom-style: solid; border-bottom-color: rgb(218, 220, 224);"><td style="overflow-wrap: break-word; height: 26px; padding: 8px 10px 8px 0px;">First Class International</td><td style="overflow-wrap: break-word; height: 26px; padding: 8px 10px;"><strong>7+ Business Days&#xA0;</strong><span id="isPasted" style="caret-color: rgb(32, 33, 36); color: rgb(32, 33, 36); font-family: arial, sans-serif;"><strong>- Varies by Destination &amp; Customs Clearance</strong></span></td><td style="overflow-wrap: break-word; height: 26px; padding: 8px 10px;">Standard ( Under 64 Ounces )</td></tr><tr style="border-bottom-width: 1px; border-bottom-style: solid; border-bottom-color: rgb(218, 220, 224);"><td style="overflow-wrap: break-word; height: 26px; padding: 8px 10px 8px 0px;">Priority International&#xA0;</td><td style="overflow-wrap: break-word; height: 26px; padding: 8px 10px;"><strong>5+ Days - Varies by Destination &amp; Customs Clearance</strong></td><td style="overflow-wrap: break-word; height: 26px; padding: 8px 10px;">Fast ( Over 64 Ounces )</td></tr></tbody></table></div><p>Customs delays in some cases can add a couple weeks of delays in some cases depending on time of year. For example during the holiday rush wait times can be longer for customs clearance so order early.</p></div></div></div><h3 id="how-long-does-shipping-take"><strong>How long does shipping take?</strong></h3><p>We ship within 1-2 business days Monday - Friday</p><p><br></p><h3 id="how-do-i-track-my-order"><strong>How do I track my order?</strong></h3><p><a href="https://countycomm.com/pages/track-orders" id="isPasted">https://countycomm.com/pages/track-orders</a></p><p><br></p>

Ordering

We generous warranty offers a full 365 day warranty on all items we sell from defect or failure. If you're experiencing an issue with a CountyComm product that you ordered, visit our chat portal and fill out our brief form. We'll get back to you ASAP

<h2 id="what-does-our-warranty-cover"><strong>What does our warranty cover?<br></strong></h2><p>We generous warranty offers a full 365 day warranty on all items we sell from defect or failure.&#xA0;</p><p><br></p><h2 id="isPasted"><strong>How do I file a warranty claim?</strong></h2><p><br></p><h2 style="font-family: var(--ghc-primary-font-family),sans-serif; box-sizing: inherit; color: rgb(22, 22, 22); font-size: medium; line-height: 24px;" id="if-youre-experiencing-an-issue-with-a-countycomm-product-that-you-ordered-visit-our-chat-portaland-fill-out-our-brief-form-well-get-back-to-you-asap-with-a-proposed-solution"><p>If you&apos;re experiencing an issue with a CountyComm product that you ordered, visit our chat portal<a href="https://branchfurniture.typeform.com/to/LEz61LEW" rel="noopener noreferrer" style="box-sizing: inherit; color: rgb(49, 68, 56); text-decoration-line: none; cursor: pointer; transition: color 200ms linear 0s;" target="_blank">&#xA0;</a>and fill out our brief form. We&apos;ll get back to you ASAP with a proposed solution!</p></h2><h1 id><br></h1><h1 id="what-if-i-lose-a-product-will-you-replace-it-under-warranty"><strong>What if I lose a product? Will you replace it under warranty?</strong></h1><p id="isPasted"><br>Our warranty doesn&apos;t cover abuse, negligence or loss.</p>

Warranty

<h3 id="return-refund--exchange-policy"><strong>Return, refund &amp; exchange policy</strong></h3><div id="isPasted" style="font-size: 16px; margin-bottom: 15px; caret-color: rgb(28, 29, 29); color: rgb(28, 29, 29); font-family: Arapey, serif; text-align: center;">Satisfaction on every purchase is very important to us. You can return the item within ten days for a refund. All non-defective returns, items must be in re-saleable condition. No exceptions. For all returns,<br><br><span style="font-size: 24px;"><strong><a href="https://countycomm.com/apps/redo/returns-portal">Return Center ( Click Here )</a></strong></span><span style="font-size: 24px;"><strong><br></strong></span><br>&#xA0;<br>No return will be processed without a valid RMA number. Please include a copy of your receipt or packing list with your phone number with your returned items. All returns must be sent within 5 days after the RMA number is issued. <strong>Shipping and Handling fees are not refundable</strong>. Please pack the item in its original box with all the accessories and ship your item prepaid. Note: please insure the item accordingly. In any case, a return authorization number must be obtained before returning any items to us. The return authorization number must be clearly printed immediately beneath the &quot;ship to&quot; address.</div><div style="font-size: 16px; margin-bottom: 15px; caret-color: rgb(28, 29, 29); color: rgb(28, 29, 29); font-family: Arapey, serif; text-align: center;">See example below:</div><div style="font-size: 16px; margin-bottom: 15px; caret-color: rgb(28, 29, 29); color: rgb(28, 29, 29); font-family: Arapey, serif; text-align: center;">Ship to: CountyComm, RMA# (Place # Here)<br>1290 Kifer Road, STE 307<br>Sunnyvale, CA 94086</div><div style="font-size: 16px; margin-bottom: 15px; caret-color: rgb(28, 29, 29); color: rgb(28, 29, 29); font-family: Arapey, serif; text-align: center;"><strong>CountyComm is not responsible for COD / Duty Fees for incoming packages domestic&#xA0;or abroad.<br>To prevent fees please don&apos;t insure incoming packages for full value.</strong></div><p><br></p><h3 id="can-i-returnexchange-items-if-i-change-my-mind"><strong>Can I return/exchange items if I change my mind?</strong></h3><p>Yes indeed and you have 10 days from the day you receive the item to return it in the same new condition</p><p><br></p><h3 id="do-you-offer-refunds"><strong>Do you offer refunds?</strong></h3><p>Yes indeed once the items are returned</p><p><br></p><h3 id="can-i-return-a-sale-item"><strong>Can I return a sale item?</strong></h3><p>Yes of course</p>

Returns / Exchanges

Shipping Protection is offered at checkout and provides fast replacements if a package is lost or damaged. This new offering. provides the best possible expensive for our customers. This an optional fee to the standard shipping option, since we add t

<p>Shipping Protection is offered at checkout and provides fast replacements if a package is lost or damaged. This new offering. provides the best possible expensive for our customers. This an optional fee to the standard shipping option, since we add this additional service insurance option with InsureShip.</p><p><br></p><p><img src="https://uploads.gorgias.io/MNVgn6m3AO71j8BO/Screen_Shot_2022-09-21_at_11.57.53_AM-3d186eb3-51fc-414b-b5d7-8b3d771c68cc.png" style="width: 689px;" class="fr-fic fr-dib"></p>

What Is Shipping Protection?

Information about order changes and cancellations.

<h3 id="can-i-change-my-order"><strong>Can I change my order?</strong></h3><p>Yes indeed and we can amend an order as long as it has not shipped out yet.&#xA0;</p><p><br></p><h3 id="can-i-cancel-my-order"><strong>Can I cancel my order?</strong></h3><p id="isPasted">Yes indeed and we can cancel an order as long as it has not shipped out yet. Once shipped you would need to click on the return portal</p>

Changes & Cancellations

<h3 id="which-payment-types-do-you-accept"><strong>Which payment types do you accept?</strong></h3><p>We offer Paypal, Apple Pay, Google Pay, Sezzle&#xA0;</p><p><br></p><h3 id="do-you-offer-buy-now-pay-later"><strong>Do you offer Buy Now Pay Later?</strong></h3><p>Yes we sure do with Sezzle</p><p><br></p><h3 id="do-you-offer-layby"><strong>Do you offer Layby?</strong></h3><p>Not at this time</p><p><br></p><h3 id="are-there-any-surcharges"><strong>Are there any surcharges</strong></h3><p>Nope</p><p><br></p><h3 id="how-long-should-a-refund-take-to-reach-me"><strong>How long should a refund take to reach me?</strong></h3><p>Once we receive the return it will be about 3-5 business days</p><p><br></p><h3 id="do-you-offer-gift-receipts"><strong>Do you offer gift receipts?</strong></h3><p>Yes indeed we sure do upon request</p>

Payment

<h3 id="do-you-offer-gift-cards"><strong>Do you offer gift cards?</strong></h3><p>Yes indeed we sure do here&#xA0;</p><p><a href="https://countycomm.com/products/gift-card?_pos=1&amp;_sid=66452c667&amp;_ss=r" id="isPasted">https://countycomm.com/products/gift-card?_pos=1&amp;_sid=66452c667&amp;_ss=r</a></p><p><br></p><h3 id="how-long-are-gift-cards-valid-for"><strong>How long are gift cards valid for?</strong></h3><p>Forever</p><p><br></p><h3 id="can-i-exchange-a-gift-card-for-cash"><strong>Can I exchange a gift card for cash?</strong></h3><p>Once a gift card is made we can&apos;t change it back to cash</p>

Orders & Returns