Returns / ExchangesUpdated 5 months ago
Return, refund & exchange policy
Satisfaction on every purchase is very important to us. You can return the item within ten days for a refund. All non-defective returns, items must be in re-saleable condition. No exceptions. For all returns,
Return Center ( Click Here )
No return will be processed without a valid RMA number. Please include a copy of your receipt or packing list with your phone number with your returned items. All returns must be sent within 5 days after the RMA number is issued. Shipping and Handling fees are not refundable. Please pack the item in its original box with all the accessories and ship your item prepaid. Note: please insure the item accordingly. In any case, a return authorization number must be obtained before returning any items to us. The return authorization number must be clearly printed immediately beneath the "ship to" address.
Return Center ( Click Here )
No return will be processed without a valid RMA number. Please include a copy of your receipt or packing list with your phone number with your returned items. All returns must be sent within 5 days after the RMA number is issued. Shipping and Handling fees are not refundable. Please pack the item in its original box with all the accessories and ship your item prepaid. Note: please insure the item accordingly. In any case, a return authorization number must be obtained before returning any items to us. The return authorization number must be clearly printed immediately beneath the "ship to" address.
See example below:
Ship to: CountyComm, RMA# (Place # Here)
1290 Kifer Road, STE 307
Sunnyvale, CA 94086
1290 Kifer Road, STE 307
Sunnyvale, CA 94086
CountyComm is not responsible for COD / Duty Fees for incoming packages domestic or abroad.
To prevent fees please don't insure incoming packages for full value.
To prevent fees please don't insure incoming packages for full value.
Can I return/exchange items if I change my mind?
Yes indeed and you have 10 days from the day you receive the item to return it in the same new condition
Do you offer refunds?
Yes indeed once the items are returned
Can I return a sale item?
Yes of course